I used the rapid service for an oil change. Service was fast and perfect. Everyone was really friendly. I had to schedule a time to bring my truck in for recalls. It was very easy and great service. While waiting on service, I had to order a cosmetic part and the part was in stock and the parts guys were awesome and friendly. Overall I will say customer service and the friendly people will keep me coming back.
KIA service center is phenomenal! Thank you for taking such great care of the vehicles as well as the customers! I highly recommend the service center!
They are professional. Always I think any business(anything like restaurants, markets and car repair center .....) in Clarksville are not better than any other area's business. But I don't need to go for buying my Jeep to Nashville. Because Garry Mathew is here.
Service was good but parking near service is terrible. Also the cashier seemed to be confused and mixing up bills . She couldn't find mine because someone else paid it before me. It took a while but we got it straight.
Had a great experience while looking to get another car.salesman was very helpful and courteous,also new how to treat a customer.they did a great job taking care of me
The customer service I received was excellent. From the first phone call placed to picking up the truck, the service department was wonderful to work with.
Came in to do an Oil change, and had forgotten that when I had tires put on my car, and newer brake pads, that the techs doing that noticed an Oil leak from my valve cover, I knew the car was still under warrantee so I was going to let them know, well in my rush I forgot, however the technician let the Express line supervisor know, Thomas, then let me know then I explained I had been told this before by the other shop. Thomas reviewed my cars history and check warrantee, then took me over to the service advisors where Anthony put my car on appointment. I came in on a Saturday for early drop off, another service rep took my information again, found my appointment took more notes, for me about any other issues to look at, and informed me that Ryan would be my service rep on this work. The service department looked at my other issues and kept me informed, fixed the valve gasket, and replaced the water pump, as it was the noise culprit under the hood. Had the car back and been running fine ever since.
Fast friendly service. Got me right in and back on the road without any hassle. I will definitely be visiting again for my service needs.
What a great truck a six star experience. John and Greg were spot on The truck is awesome even better than what I expected had a fun trip home to Missouri I will deal with them again with confidence
We loved our sales person Mr. Paul Horton. He did everything to make us feel comfortable and worked very hard to get us into our two new vehicles. I have been shopping here since 2001 and 18 yrs later we still get great service from everyone. Gary Mathews Motors is my go to place to buy car and would recommend it to anyone!